Privacy Policy

Privacy Policy for Tooting Cars

Tooting Cars values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our private hire and transport services or visit our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Name
  • Contact details (phone number, email address)
  • Address (for pickup/drop-off)
  • Payment information (credit/debit card details or other payment data)
  • Booking details (e.g., date, time, and destination)

b. Non-Personal Information

  • Browser and device information
  • IP address
  • Website usage data (via cookies and analytics)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm your bookings
  • To provide customer support
  • To send booking confirmations and updates
  • To improve our website and services
  • To comply with legal obligations
  • To process payments securely

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following scenarios:

  • With service providers: For processing payments, IT support, or marketing services.
  • With law enforcement: To comply with legal requirements or enforce our terms of service.
  • With business partners: If required for delivering collaborative services (e.g., partner cab providers).

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies collect data about:

  • Website usage patterns
  • User preferences
  • Session details

You can manage or disable cookies through your browser settings, but doing so may affect the website's functionality.

5. Data Security

We prioritize the security of your personal information and use advanced security measures to protect it, including:

  • Encryption for payment processing
  • Secure servers and firewalls
  • Access control for sensitive data

Despite our best efforts, no data transmission or storage system can be guaranteed 100% secure. If you suspect a breach, contact us immediately.

6. Your Rights

As a user of our services, you have the following rights:

  • Access and review: Request access to the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data (subject to legal requirements).
  • Data portability: Obtain a copy of your personal data in a usable format.
  • Opt-out: Unsubscribe from marketing communications.

To exercise your rights, contact us using the details provided below.

7. Data Retention

We retain your personal information only as long as necessary for:

  • Providing services to you
  • Meeting legal and regulatory obligations
  • Resolving disputes

Once your information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of these websites before using them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Tooting Cars

Email: book-a1car@outlook.com
Phone: 02086484444

This Privacy Policy ensures that your personal information is handled responsibly, securely, and transparently. By using our website or services, you agree to the terms outlined in this Privacy Policy.